RAF Jobs

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Manager: Medical Management

Division: Claims

Reference No: 5613

Location:

Centurion, Gauteng, ZA

Employment Type: Permanent

Disability (EE targeted role): Yes

T.A.S.K Grade: 16

Job Posting Salary: R1,028,791.00

Job Posting End Date: 24 Apr 2025

The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

Purpose of the Job: Reporting to the Senior Manager: Medical Management, the successful incumbent is accountable to manage the medical management capability in supporting the claims operations.

Key Performance Areas

Medical Management

Manage medical assessments including injury assessments of past and future medical care, preauthorization and clinical coding.

Manage the assessment of the seriousness of medical injuries and determination of future care.

Manage the implementation of the tariff, cost savings initiative recording and treatment protocol to ensure that all service providers adhere to the rules, and the tariff as guided by the RAF.

Exception Handling

Develop tracking methods to report analysis results in business case scenarios.

Manage the development and maintenance of formal exception handling process within the medical management unit.

Manage the documentation and regular updating of the exception handling process.

Policy Review and Implementation

Contribute to the development and implementation of claims medical operations policy, procedures and processes.

Keep up to date with effective claims operations policy and practice execution strategies.

Reporting

Prepare and submit regulation reports as and when required to provide progress updates and/or inform management decisions.

Develop reports/ policies/ procedures and guide the process through the alignment of the documents to the overall RAF’s Strategy.

Develop functional reporting systems, for management, projects or performance reporting.

Stakeholder Management

Facilitate and manage communication with relevant internal and external stakeholders proactively and progressively manage the relationships.

Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.

People Management

Ensure the sourcing, development and retention of a high-performance team.

Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF.

Allocate, direct, motivate and evaluate subordinates to help them achieve their individual goals.

Qualifications and Experience

Bachelor’s Degree/ Advanced Diploma in Health Sciences or Medical related qualification.

Postgraduate in a Health Sciences or Medical related qualification will be an added advantage.

Registration with HPCSA/ SANCA.

Relevant 6 – 8 years’ experience in a Medical Management related environment of which 2 years must have been on a management/supervisory level/ area of expertise.

Technical and Behavioral Competencies Required

Resilience.

Network and alliance.

Employee engagement.

Ethics and values.

Change management.

Critical and innovative thinking

Policy conceptualisation and formulation.

Risk Management.

Stakeholder development and relations.

Reporting.

Claims management process/ processes and systems.

Medical Management.

Medical bill reviewing.

Medical case management.

Complex problem identification, solving and decision making.

Customer value proposition.

Good financial management skills.

Strong analytical capabilities.

Knowledge of Motor Vehicle Accident legislation.

PFMA knowledge.

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Administrator: Network and Security

Division: Strategy and Transformation

Reference No: 5559

Location:

Centurion, Gauteng, ZA

Employment Type: Permanent

Disability (EE targeted role): Yes

T.A.S.K Grade: 11

Job Posting Salary: R501,775.00

Job Posting End Date: 24 Apr 2025

Purpose of the Job: Reporting to the Manager: Network Operations, the successful incumbent is responsible to administer cloud network and security administration, initiatives related to cloud network infrastructures as well as requirements within the Technology and Digital Department to ensure a secure, compliant, efficient, and user-friendly cloud network environments.

Key Performance Areas

Network Administration and Monitoring

Maintain connection to or from different sites (WAN).

Maintain backup links.

Monitor and support Software Defined WAN (SDWAN) including internet connectivity systems, routers, switches, and related monitoring tools.

Perform daily checks to ensure the high-level health of the network infrastructure.

Support the Engineer: Infrustracture Operations on execution of network related projects.

Maintain appropriate, recoverable network implementation supporting documentations.

Update and monitor network device asset register and network protocols

Monitor network software firmware.

Support network cabling provider during installation of network data points.

Firewall and Infrastructure Security Related Services

Maintain state of Firewall and all Infrastructure security tools.

Monitor firewall logs and send them to ICT Security team for analysis.

Perform firewall rules cleanup.

Monitor Network security infrastructure devices.

Standards, Procedures and Policies

Comply with approved standards for network services and operation.

Comply with Information Security standard for network and firewall management.

Provide network access to systems as per approved Information Security policy.

Prepare and maintain any network related documentation.

Continuously seek to improve network performance.

Provision of User support to Business

Provides 1st and 2nd line support for incident management including incident closure.

Resolve all incidents logged with agreed SLA with the business.

Monitor and manage incident logged to ensure adherence to SLA’s.

Identifies; tracks and resolves system problems.

Escalates system problems/ opportunities for effective resolutions.

Deal with inquiries and requests for information from both internal and external stakeholders.

Qualifications and Experience

Bachelor’s Degree/ Advanced Diploma in Information Technology/ Computer Science related qualification.

Cisco Certified Network associate (CCNA) and/or Network+,

Certified Cisco Network Administrator, CompTIA and Microsoft preferred.

Certified Operational framework like ITIL v3 or 4 process.

Possession of a Huawei Certified ICT Associate (HCIA) and AWS and/or Azure certification will be an added advantage.

Relevant 3 years’ experience in Networks and Security operations.

Experience in Cisco Firewalls, Cisco Routers, Extreme Switches, relevant hardware and software applications as assigned, TCP/IP, DNS, OSPF, BGP and etc.

Experience in monitoring and supporting networking equipment including network circuits, routers, switches, servers and monitoring tools to ensure network connectivity and availability.

Experience in the implementation, tunning and managing networking technology infrastructure.

Technical and Behavioral Competencies Required

Planning, organising and coordinating.

Personal mastery.

Judgment and decision making.

Ethics and values.

Client service orientation.

Knowledge of AWS & Azure network environment

Knowledge in providing operational and troubleshooting support of LAN, WAN, RAS/ Mobile/ Home Office, Wireless connectivity etc. connectivity including Cisco firewalls, routers, switches, and respective reporting and monitoring tools.

Thorough understanding of the latest network technologies i.e. SDWAN including related security principles and protocols.

Documentation skills

Ability to communicate ideas in both technical and user-friendly language.

Highly self-motivated and directed, with keen attention to detail.

Able to successfully navigate within varying degrees of ambiguity in a fast-paced environment.

Strong analytical and problem-solving abilities.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Integration Services Architect

Division: Strategy and Transformation

Reference No: 5615

Location:

Centurion, Gauteng, ZA

Employment Type: Permanent

Disability (EE targeted role): Yes

T.A.S.K Grade: 16

Job Posting Salary: R1,028,791.00

Job Posting End Date: 24 Apr 2025

Purpose of the Job: Reporting to the Senior Manager: Enterprise Architecture, the successful incumbent is responsible to work with stakeholders to design planning, coordination, development and supervision of all activities related to the integration of software programs, applications and third-party solutions to meet the business requirements of the Road Accident Fund.

Key Performance Areas

Integration Architecture

Facilitate establishment of Architecture Standards and Policy.

Develop EA standards, data architecture standards, EA governance frameworks, and system integration standards.

Develop and maintain the technology stack to include commercial or open source integration platforms.

Provide expert advice to project teams on use of integration technology, data architecture and modeling, system architecture including integration best practices

Provide oversight in standards adherence through reviews of project work including detailed technical specifications and application code.

Works with EA peers (e.g., enterprise, business, information, solutions and security architects) to analyse enterprise business context (business strategy and trends), as well as change requirements in other enterprise architecture viewpoints (such as business, information and solution) to derive the future state technology architecture. This includes defining the requirements, principles and models that guide technology decisions for the enterprise.

Work with project teams in definition of requirements for integration strategies of their projects into the Enterprise Architecture.

Oversee development and support of batch and back-end processes related to the application portfolio.

Partner with leaders of other disciplines to ensure proposed solutions align with information, technology, infrastructure, business and security architectures.

Develop conceptual integration & security architecture.

Perform advisory service to business on solution building blocks.

Manage Integration Architecture Portfolio

Develop an application integration portfolio.

Periodically update the application integration portfolio to keep abreast of the changing application landscape.

Manage Integration Architecture

Develop conceptual integration & security architecture.

Perform advisory service to business on solution building blocks.

Identify Risks Associated with Solution Architecture

Identifies existing business risks related to the implementation of software design.

Draw up risk mitigation plan.

Policy Review and Implementation

Contribute to the development and implementation of departmental policy, standards and procedures and processes.

Keep up to date with effective policy and practice execution strategies.

Reporting

Prepare and submit regulation reports as and when required to provide progress updates and/or inform management decisions.

Develop functional reporting systems, for management, projects or performance reporting.

Stakeholder Management

Communicate with all levels of stakeholder contact.

Represent the Fund in relevant external activities and events.

Qualifications and Experience

Bachelor’s Degree/ Advanced Diploma in Information Technology/ BSC Computer Science related qualification.

TOGAF certification will be advantageous.

Integration/ Service Oriented Architecture Certification will be advantageous.

Relevant 5 – 7 years of relevant work experience in applications intergration/ management.

Expertise in solution design and development, vendor management, enterprise application support, in addition to strong business understanding and project management.

Experience in managing relationships with vendors/ consultants, IT teams and internal stakeholders.

Experience working with API’s from commercial software applications.

Experience in a management or supervisory role on an integration development team ould be an added advantage.

Technical and behavioral competencies required.

Communication.

Network and alliances.

Planning, organising and coordinating.

Ethics and values.

Change Management.

Risk management.

Stakeholder development and relations.

Reporting.

Extensive integration expertise on all domains; on-prem, cloud and/or hybrid environment.

Knowledge of relevant Information Technology governance standards and legislative framework (such as COBIT, ITIL, TOGAF, SDLC, SOA).

Knowledge of common system integration methods and technologies including Web services, ALE/IDocs/RFC, SOAP, JSON, XML Schema Definition (XSD), Extensible Markup Language (XML), SFTP, Mail, EDI, Business process automation and orchestration tools and software.

Strong technical expertise and proven solution design skills with breadth of knowledge across architecture disciplines.

Demonstrated Business Analysis/Application Intergration experience.

Knowledge of enterprise architecture, systems architecture, integration architecture and data architecture standards, frameworks, and practices.

Knowledge of common system integration methods and technologies including Web services, SOAP, JSON, XML Schema Definition (XSD), Extensible Markup Language (XML), Business process automation and orchestration tools and software.

Integration design, technical specifications and code interfaces and frameworks on SAP middleware technologies (SAP Integration Suite, SAP PO/PI).

Knowledge of IBM Sterling Connect Direct.

A passion for all things tech and has a drive to experiment with new technologies to see where they can benefit the business.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Specialist: Bill Review

Division: Claims

Reference No: 5608

Location:

Centurion, Gauteng, ZA

Employment Type: Permanent

Disability (EE targeted role): No

T.A.S.K Grade: 14

Job Posting Salary: R771,969.00

Job Posting End Date: 24 Apr 2025

Purpose of the Job: Reporting to the Manager: Medical Advisory, the successful incumbent is accountable to review medical bills, to provide input to the development of treatment protocols in line with the scope of practice of Registered/ Professional Nurses. As part of the clinical research and treatment policy team, this role applies clinical knowledge to assess and ensure services/ items billed are reasonable and necessary as per applicable policies and procedures.

Key Performance Areas

Development of Bill Review Rules and Guidelines

Provide input into the development of guidelines to review medical bills in accordance to the fee schedule and internal processing guidelines.

Research into the RAF Serious injury, the relevant CPT and ICD codes, unit standards and cost.

Identify all the relevant medical codes (ICD 10, CPT, Tariffs, etc) which need to be updated, within bill review scope.

Updating the Bill Review rules in collaboration with the clinical research team.

Audit and Review Medical Bills

Accuracy of Bill review standards on cross-walked ICD and CPT application on invoice assessments.

Report on bill reviewed cases for the organization, and cost containment.

Provide information relating to claims process and procedure.

Specify and report on manual bill review and later automated bill reviewed cases.

Support in the identification, development and implementation of cost-effective processes in order to increase efficiency and reduce cost drivers related to the area of specialization.

Provide Input into Treatment Protocols

Participate in the development of basket of care and its alternatives for each individual treatment plans/ protocols.

Provide inputs to development of treatment plans/ protocols and crosswalks.

Identify relevant treatment plans and gaps in bill review and provide the feedback to Senior Medical Manager to update treatment protocols.

Policy Review and Implementation

Contribute to the development and implementation of developmental policy, procedures and processes.

Keep up to date with effective SOP’s, policy and practice execution strategies.

Reporting

Prepare and submit regulation reports as and when required to provide progress updates and/or inform management decisions.

Develop reports/ procedures and guide the process through the alignment of the documents to the overall RAF’s Strategy.

Develop functional reporting systems, for management, projects or performance reporting.

Provide Support to Bill Reviewers

Provide bill review clinical and technical support.

In collaboration with L&D, ensure updated and standardised training of Bill Reviewers.

Support the bill review team in complicated queries.

Manage and create productivity management tool for bill reviewers.

Develop quality management tool /sampling tool to monitor work of bill reviewers.

Stakeholder Management

Facilitate and manage communication with relevant internal and external stakeholders in relation to investments and proactively and progressively manage the relationships.

Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.

Qualifications and Experience

Bachelor’s Degree/ Advanced Diploma in Nursing related qualification.

Valid Registration with the SANC as a Registered Nurse.

Qualification in Critical care/ Emergency care/ Theatre technique will be advantageous.

Relevant 5 – 7 years’ experience in an ICU Unit/ High Care/ Emergency Unit of a multidisciplinary hospital or Medical Scheme environment.

With experience in working with ICD 10 codes, CPT codes, NAPPI codes, tariffs, and all modalities of treatment in ICU, theatre, and ward.

Technical and Behavioral Competencies Required

Resilience.

Network and alliance.

Employee engagement.

Ethics and values.

Change management.

Critical and innovative thinking

Policy conceptualisation and formulation.

Risk Management.

Stakeholder development and relations.

Reporting.

An understanding of the applicable rules to service providers with regards to their scope of practice and the maximum charge.

Ability to understand unit standards, per service provider and management of exceptions by treating doctors.

Working knowledge of medical claims, related charges, and clinical audit of claims.

Vast knowledge of MVA and related complications.

Knowledge and understanding of new technologies in the rehabilitation process.

Ability to work and create crosswalks for system development.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Enterprise Architect

Division: Strategy and Transformation

Reference No: 5607

Location:

Centurion, Gauteng, ZA

Employment Type: Permanent

Disability (EE targeted role): Yes

T.A.S.K Grade: 16

Job Posting Salary: R1,028,791.00

Job Posting End Date: 24 Apr 2025

Purpose of the Job: Reporting to the Senior Manager: Enterprise Architecture, the successful incumbent is responsible for the translation of management’s business objectives and requirements into a comprehensive, detailed and technical vision that will enable the successful construction, deployment and management of an integrated hardware and software solutions platform. The role will be responsible for establishing IT system specifications and determining an optimal sequence of implementation tasks. The Enterprise Architect serves as a bridge between the primary business stakeholders/ executive team and the Company’s development teams (Data, Application, Infrastructure, Hardware and Integration) and will strives to identify and develop synergies across the development enterprise.

Key Performance Areas

Enterprise Architecture

Facilitate establishment of Architecture Standards and Policy.

Institute Enterprise Architecture Governance.

Lead or provide guidance on Business Solutions Development.

Ensure that the application or systems, data and technology aspects of the enterprise architecture are driven by the business imperatives of the organisation and that the requirements driving the overall architecture are managed consistently and effectively.

Understanding and presenting the immediate/tactical and strategic benefits of adopting a consistent architectural approach within the context of the client’s business to help the client justify his investments.

Ensure architectural recommendations that are in line with the strategic vision for the enterprise and wider best practice.

Documentation

Determine Enterprise Architecture policy and standards definition and evolution and works with PMO to coordinate project pipeline management.

Ensure governance by defining and establishing processes by which software and operating models are built.

Ensure enterprise architecture review are done periodically to evaluate and address technology standards adherence.

Design and present Architecture concepts to various high level committee structures.

Author Enterprise Architecture documents for specific projects or programs clearly articulating goals, constraints, and rationale for all architecturally significant decisions. Lead scoping and design sessions across cross-functional teams. Lead the process of determining technical infrastructure design. Consult with different groups to analyze and understand and achieve functional requirements, objectives, desired features, and overall user experience. Collaborate on technical reviews of applications to assess the quality of their solution.

Perform application portfolio rationalization. Analyze, define, and document system architecture and design for data, workflow, security, hardware integration, operating system environment, interfaces with other systems, internal and external checks and controls, and outputs. Identify key components and requirements necessary to ensure that architecture of the integrated environment is capable of reaching maximum levels of availability, efficiency, scalability and security.

Policy Review and Implementation

Contribute to the development and implementation of departmental policy, standards and procedures and processes.

Keep up to date with effective policy and practice execution strategies.

Stakeholder Management

Act as a champion to help all facets of the development enterprise (hardware, software, integration) to understand and adopt these standards and policies. Collaborate in Enterprise Architecture planning initiatives to arrive at:

Current state architecture.

Client state architecture.

Roadmap.

Risks & constraints.

EA policy and standard definition.

Engage relevant peers from other disciplines or domains during implementation of Solution Architecture/Design.

Engage relevant peers from other disciplines or domains during implementation of Solution Architecture or Design.

Evangelize and syndicate high-level Enterprise Architect strategy across the enterprise and to the Company’s key stakeholders.

Provide direction and management to ensure that enhancements and modifications to the system adhere to all System and Business Development Methodology and Quality of Service Standards in order to deliver a quality enhancement that meets business requirements.

Reporting

Prepare and submit regulation reports as and when required to provide progress updates and/or inform management decisions.

Develop reports/ policies/ procedures and guide the process through the alignment of the documents to the overall RAF’s Strategy.

Qualifications and Experience

Bachelor’s Degree/ Advanced Diploma in Information Technology/ BSC Computer Science related qualification.

TOGAF certification.

ITIL certified will be an added advantage.

Certification in Business Process will be an added advantage.

Certification in Systems and Business Architecture will be an added advantage.

Professional Project Management certificate will be an added advantage.

Relevant 5 – 7 years’ experience in an ICT Enterprise/ Solution Architect environment.

Technical and behavioral competencies required.

Communication.

Network and alliances.

Planning, organising and coordinating.

Ethics and values.

Change Management.

Risk management.

Stakeholder development and relations.

Reporting.

Knowledge of relevant Information Technology governance standards and legislative framework (such as COBIT, ITIL, TOGAF, SDLC, ASAP, SOA).

Strong technical expertise and proven solution design skills with breadth of knowledge across architecture disciplines.

Demonstrated Business Analysis/Data Mining experience.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Manager: Legal Advisor

Division: Governance

Reference No: 5572

Location:

Centurion, Gauteng, ZA

Employment Type: Permanent

Disability (EE targeted role): Yes

T.A.S.K Grade: 16

Job Posting Salary: R1,028,791.00

Job Posting End Date: 24 Apr 2025

Purpose of the Job: Reporting to the Senior Manager: Corporate Legal Services, the successful incumbent is responsible to provide management and technical leadership support to the Senior Manager: Compliance of the Legal and Compliance Department in line with the strategic objectives of the organisation as determined by the Board of the RAF and to manage, monitor and report on corporate litigation and RAF compensation litigation where issues of constitutionality are raised.

Key Performance Areas

Provision of Legal Advice to Business

Manage, monitor and report on legal advice provided by the Legal Advice section.

Instruct attorney to brief counsel on legal opinions.

Where appropriate consult with attorney and counsel.

Conduct legal research.

Draft and communicate legal opinion/advice.

Collaborate with the Training Department on specific training requirements and the development of training material;

Publish a monthly Legal Advice Newsletter;

Publish periodically legal articles in external media; and

Maintain and update legal advice register.

Policy Review and Implementation

Contribute to the development and implementation of departmental policy, procedures and processes.

Keep up to date with effective policy and practice execution strategies.

Reporting

Prepare and submit reports as and when required to provide progress updates and/or inform management decisions.

Develop reports/ policies/ procedures and guide the process through the alignment of the documents to the overall RAF’s Strategy.

Develop functional reporting systems, for management, projects or performance reporting.

Stakeholder Management

Facilitate and manage communication with relevant internal and external stakeholders in relation to investments and proactively and progressively manage the relationships.

Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on Time.

Communicate with all levels of stakeholder contact.

People Management

Ensure the sourcing, development and retention of a high-performance team.

Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF. Manage the implementation of human capital processes and procedures to control/ regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.

Allocate, direct, motivate and evaluate subordinates to help them achieve their individual goals.

Qualifications and Experience

Bachelor’s Degree in Law or equivalent

Postgraduate in Law related qualification will be an added advantage.

Admission as an Attorney of the High Court or Advocate.

Right of appearance in the High Court will be an added advantage.

Relevant 6 – 8 years’ experience in a Legal environment of which 2 years must have been on manager/ supervisory level/ area of expertise.

Technical and Behavioral Competencies Required

Resilience.

Network and alliance.

Employee engagement.

Ethics and values.

Change management.

Critical and innovative thinking

Policy conceptualisation and formulation.

Risk Management.

Stakeholder development and relations.

Reporting.

Contract law

Legal Drafting

Legal Research

PAIA, PAJA, ECTA and other relevant legislation.

Communication (Written & Verbal).

Consolidate the RAF strategic Risk register in line with King IV guidelines and National. Treasury Risk Management Framework.

Ability to analyse and solve problems.

Knowledge of MVA law.

Knowledge of Public Procurement.

Knowledge of the legislation applicable to the RAF.

Knowledge of legislation applicable to public entities.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Consultant: Pre-Assessment x 12 (Polokwane x5, Nelspruit x4 and Mafikeng x3)

Division: Claims

Reference No: 5620

Location:

Nelspruit, Mpumalanga, ZA

Employment Type: Fixed Term Contract

Disability (EE targeted role): No

T.A.S.K Grade: 10

Job Posting Salary: R434,656.00

Job Posting End Date: 24 Apr 2025

NOTE: THIS IS AN EIGHTEEN (18) MONTHS FIXED TERM CONTRACT

Purpose: The Consultant: Pre-Assessment is repsonsible for the pre-assessment of prospective claims applications.

Key Perfromance Areas

Pre-Assessment of Prospective Claims

Record all the submitted documents for prospective claims.

Determine the benefits and the products submitted based on the submitted documents.

Assess the submitted documents to determine compliance as per defined processes and rules.

Apply compliance and/lodgement rules in the pre-assessing the prospective claim.

Identify duplicate claims and linked claims.

Examine the prescription of lodgement and apply prescription rules.

verify mortality with Home Affairs.

Communicate the assessment outcomes to the prospective claimants.

Quality Assurance

Ensure that pre-assessment processes are implemented and maintained at the highest standards.

Maintain the implementation an unusual occurrence procedures.

Administrative Support

Document the acknowledged claims.

Deal with/and respond to correspondence.

Produce documents, briefing papers, reports and presentations.

Assist with typing and editing briefs, technical papers, letters to various parties and memos.

Reporting

Track and report against set objectives and targets.

Report on emerging risks.

Provide adhoc reports on process improvement initiatives.

Stakeholder Management

Maintain healthy relationships with all stakeholders.

Follow up and feedback to all stakeholders to keep them updated on the status of a query.

Respond to queries within the predefined turnaround times.

Qualifiction and Experience

Bachelor’s Degree / Advanced Diploma in a related qualifiction.

Relevant 3 years experience in the Claims environment.

Technical and Behavioural Competencies

Ability to differentiate different RAF Products

Knowledge of Motor Vehicle Act

Complex problem identification, solving and decision making

Customer value proposition

Good financial management skills

Strong analytical capabilities

Knowledge of Motor Vehicle Accident Legislation

PFMA knowldge

Attention to details

Planning, Organising and Coordinating

Personal Mastery

Judgement and Decision Making

Ethics and Values

Client Service Orientation

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

RAF Attorney: High Court X21

Division: Governance

Reference No: 5585

Location:

Menlo Park, Gauteng, ZA

Employment Type: Permanent

Disability (EE targeted role): No

T.A.S.K Grade: 16

Job Posting Salary: R1,028,791.00

Job Posting End Date: 24 Apr 2025

Note: RAF Attorney: High Court Positions (Permanent Contracts) are available in the following Offices;

Pretoria Regional Office X10

Polokwane Office X4

Nelspruit Office X7

Purpose of the Job: The RAF Attorney: High Court is responsible for all High Court matters within the Fund and to offer litigation services accordingly. This role will also be responsible to perform a range of tax services including tax bill of costs in compliance with South African laws and regulations.

Key Performance Areas

Policy review and implementation

Contribute to the development and implementation of departmental policy, procedures and processes.

Keep up to date with effective policy and practice execution strategies.

Preparation and research on related litigation matters

Conduct research that will provide information in preparation for all matters for trial.

Consult with client departments/representatives, and witnesses for instructions and documentation for cases to be presented in court.

Draft pleadings to provide clear motivation/justification on a particular position about the case.

Mediation process

All required steps regarding the mediation process, as governed by the amendment to the rules of court, are to be taken.

Upon conclusion of the mediation, parties shall inform the Registrar and all other parties by a notice that Mediation is completed.

Parties & Mediator must within 5 days of completion of mediation issue a joint minute indicating.

Represent the Road Accident Fund on all third party claims and related litigation matters

Attend court appearances in all allocated third-party litigation matters.

Ensure file administration from opening to the conclusion of a legal case including adherence to trial dates.

Handle appearances at courts, tribunals, mediation hearings and inquiries.

Approve instructions to appoint and instruct expert witnesses.

Settle non-litigious matters before they are set down for trial

Block consultation, early assessment of files, and early instructions to experts and assessors.

Approve requests to appoint and instruct assessors and expert witnesses.

Recommend a settlement.

Provision of legal advice to RAF

Provide legal advice on arising legal matters and contracts.

Provide well-researched legal advice on matters impacting the organisation.

Conduct legal research and prepare legal opinions.

Taxation

Deliver a full range of tax services in compliance with laws and regulations.

Build relationships and interact with clients to provide consulting and expertise in tax services.

Provide innovative tax planning and review complex income tax returns.

Reporting

Prepare and submit regulation reports as and when required to provide progress updates and/or inform management decisions.

Develop reports/ policies/ procedures and guide the process through the alignment of the documents to the overall RAF’s Strategy.

Develop functional reporting systems, for management, projects or performance reporting.

Prepare proposals, briefings, presentations, reports and other documentation and provide management with information both verbally and in a report format.

Stakeholder Management

Facilitate and manage communication with relevant internal and external stakeholders in relation to invetments and proactively and progressively manage the relationships.

Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.

Communication with all levels of stakeholder contact.

People Management

Ensure the sourcing, development and retention of a high-performance team.

Manage the recruitment of the operational workforce in line with employment equity targets.

Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF.

Manage the implementation of human capital processes and procedures to control/regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.

Allocate, direct, motivate and evaluate subordinates to help them achieve their individual goals.

NB: “RAF offers Total Employment Cost Package with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Consultant: Merits

Division: Claims

Reference No: 5584

Location:

Cape Town, Western Cape, ZA

Employment Type: Fixed Term Contract

Disability (EE targeted role): No

T.A.S.K Grade: 10

Job Posting Salary: R434,656.00

Job Posting End Date: 15 Apr 2025

NB: This is a 12 Month’s Fixed Term Contract Position.

Purpose of the Job: To assess merits to determine RAF liability and obtain information from various stakeholders in order to assess the merits for claims.

Key Performance Areas

Merits management

Compare the data on the accident information Centre against the claim to determine RAF liability.

Categorize merits assessment using RAF defined merits classification (driver/non driver)

Thoroughly investigate the merits of a claim/assessment of the merits file

Apply merits scenarios and rules to determine merits outcomes.

Complete all necessary checklists and apply application categorization rules.

Determine the need for a referral to claims investigation and analyze the outcomes.

Record merits outcome and generate the offer.

Submit the offer to offer management for further communication to the claimant.

Quality assurance

Quality assure the outcomes liability determination and capture the reasons for disagreement.

Ensure that merits processes are implemented and maintained at the highest standards.

Maintain the implementation an unusual occurrence procedures.

Administrative support

Verify registered merits information against accident data Centre.

Deal with/and respond to correspondence.

Produce documents, briefing papers, reports and presentations.

Assist with typing and editing briefs, technical papers, letters to various parties, and memos.

Reporting

Track and report against set objectives and targets.

Report on emerging risks.

Provide ad hoc reports on process improvement initiatives.

Stakeholder management

Maintain healthy relationships with all stakeholders.

Follow up and resolve all queries, following up and making recommendations on which corrective actions are appropriate.

Follow up and feedback to all stakeholders to keep them updated on the status of a query.

Qualifications and Experience

Bachelor’s Degree / Advanced Diploma in a Health sciences or Law related qualification.

Relevant 3 years’ experience in an insurance/ investigations/Claims related environment.

Technical and behavioral competencies required.

Planning, organizing and coordinating.

Personal mastery

Judgement and Decision Making

Ethics and Values

Client Service Orientation

Understanding of post claim management and settlement.

Medical bill reviewing

Medical case management

Complex problem identification, solving and decision making.

Customer value proposition

Good financial management skills

Strong analytical capabilities

Knowledge of Motor Vehicle Accident legislation.

PFMA knowledge

Knowledge of budgeting, sales, business development, and strategic planning.

Road Accident Fund Values

Integrity

Compassion

Accountability

Respect

Excellence

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Senior Officer: Outsourced Investigation

Division: Governance

Reference No: 5616

Location:

Centurion, Gauteng, ZA

Employment Type: Permanent

Disability (EE targeted role): Yes

T.A.S.K Grade: 13

Job Posting Salary: R668,708.00

Job Posting End Date: 24 Apr 2025

Purpose of the Job: Reporting to the Senior Manager: Outsourced Investigations, the successful incumbent is responsible for the provision of preliminary investigations when or tip-offs are received to establish the veracity of the allegations before outsourcing is carried out.

Key Performance Areas

Outsourced Investigations

Conduct prliminary investigations into allegations of fraud, waste or abuse committed by customers against RAF or by internal RAF staff members.

Manage deliverables for outsourced investigations.

Participate in the evaluation and selection process of service providers.

Design and drive consistent and organised processes for outsourcing investigations.

Monitor and communicate costs, project status, risks and key learnings on outsourced investigations.

Closely work with the different cross functional support departments to develop and strengthen the execution of the outsourcing strategy.

Ensure service providers are delivering according to contract milestones and quality standards.

Maintain tracking systems to monitor contract status and for business continuity.

Reporting

Contribute to the preparation and submission of regulation reports.

Aid in the development of functional reporting systems, for management, project or performance reporting.

Report regularly and periodically perform necessary submissions as and when required to provide progress updates and/or inform management decisions.

Stakeholder Management

Aid in proactive and progressive relationships with key stakeholders.

Deal with inquiries and requests for information from both internal and external stakeholders.

Aid in the maintenance of relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.

Qualifications and Experience

Bachelor’s Degree/ Advanced Diploma in Commerce (Bcom Accounting/ Internal Audit/ Financial Management/ Risk Management/ BCom Law/ Forensic Accounting/ Economics and Information Systems)/ Forensics or LLB.

Valid code EB driver’s license.

Relevant 4 years’ experience in Fraud Investigations.

1 year experience must be in project management or management of outsourced investigations will be an added advantage.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Manager: Legal Administration (3 Year Fixed-Term-Contract)

Division: Governance

Reference No: 4958

Location:

Menlo Park, Gauteng, ZA

Employment Type: Fixed Term Contract

Disability (EE targeted role): No

T.A.S.K Grade: 16

Job Posting Salary: R1,028,791.00

Job Posting End Date: 15 Apr 2025

Purpose of the Job: Reporting to the Senior Manager: Legal Administration, the successful incumbent is accountable for the management and administration of claims to ensure an early settlement of non-litigious matters.

Key Performance Areas

Summons Administration

Manage and oversee the summons process within the department to ensure adherence on turnaround times applicable in terms of the court rules.

Manage court documents served against the RAF and ensure effective handling.

Ensure that Summons, court processes, are accurately and efficiently processed in a timely manner and in accordance with RAF policies, processes and procedures and relevant court rules and Practice Notes.

Informal Mediation Dispute Management

Manage the implemetation of the informal mediation and litigation strategy.

Participate in arbitrating disputes between parties to resolve legal conflicts relating to the acceptance of offers.

Contribute to recommending acceptance or rejection of compromise settlement offers.

Conduct hearings to obtain information or evidence relative to the disposition of claims when applicable.

Interview parties to clarify issues and develop a clearer understanding of the dispute when applicable.

Aid in identifying the main issues and explore the possibility of settlement.

Analyse evidence and apply relevant laws, regulations, and policies where necessary.

Settlement of Non-Litigious Matters

Manage consultations to ensure that they are blocked, early assessment of files, and early instructions to experts and assessors.

Manage the appointment and instructing of assessors and expert witnesses.

Policy Review and Implementation

Contribute to the development and implementation of departmental policy, procedures and processes.

Keep up to date with effective policy and practice execution strategies.

Reporting

Prepare and submit regulation reports as and when required to provide progress updates and/or inform management decisions.

Develop functional reporting systems, for management, projects or performance reporting.

Prepare travel briefings, presentations, reports, and other documentation and provide management information both verbally and in report format.

Stakeholder Management

Facilitate and manage communication with relevant internal and external stakeholders in relation to investments and proactively and progressively manage the relationships.

Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.

Communicate with all levels of stakeholder contact.

People Management

Ensure the sourcing, development and retention of a high-performance team.

Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF.

Manage the implementation of human capital processes and procedures to control/ regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.

Qualifications and Experience

Bachelors’ Degree in Law or equivalent?

Postgraduate in Law related qualification will be an added advantage.

Relevant 6 – 8 years’ experience in a Legal Administration related environment of which 2 years must have been on a management/ supervisory level/ area of expertise.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Administrator: Summons (3 Year Fixed-Term-Contract)

Division: Governance

Reference No: 4954

Location:

Johannesburg, Gauteng, ZA

Employment Type: Fixed Term Contract

Disability (EE targeted role): Yes

T.A.S.K Grade: 08

Job Posting Salary: R326,151.00

Job Posting End Date: 15 Apr 2025

Purpose of the Job: Reporting to the Manager: Legal Administration, the successful incumbent is responsible for the provision of administrative, operational and technical support services to the Legal Administration department.

Key Performance Areas

Compliance Administration

Administer applicable standards, processes and procedures

Maintain version control on documentation related to the departments business activities.

Ensure compliance to the policies and process standards.

Office Coordination

Maintain strict confidentiality in all matters relating to the office.

Make follow-ups on outstanding matters and escalate where required.

Compile and distribute relevant statistics and reports as per pre-defined standard as required.

Coordinate operational office activities to ensure efficiency and compliance on the provision of the core function of the respective department.

Meeting Support

Provide support in setting up meetings.

Take minutes and distribute these in accordance to set governance standards.

Mantain follow-up plan on meeting resolutions and matters outstanding.

Financial and Procurement Processes Administration

Compile and follow up on requisitions with any procurement processes until finalised.

Maintain the stock register for the department

Ensure timeous payment of invoices.

Document Control

Ensure that the filing system is up-to-date and functional.

Manage the retrieval of information at all times as requested in the office.

Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.

Acknowledge the receipt of documentation, apply a file number allocation, record data onto the computer system and file appropriately.

Update and maintain assets register and inventory for the department.

Maintain records of all files, correspondences and registers.

Qualifications and Experience

National Diploma in Office Administration/ Business Management related qualification.

Relevant 2 years’ experience in an administrative or similar environment.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Officer: Legal Administration (3 Year Fixed-Term-Contract)

Division: Governance

Reference No: 4948

Location:

Johannesburg, Gauteng, ZA

Employment Type: Fixed Term Contract

Disability (EE targeted role): Yes

T.A.S.K Grade: 10

Job Posting Salary: R434,656.00

Job Posting End Date: 15 Apr 2025

Purpose of the Job: Reporting to the Senior Officer: Legal Administration, the successful incumbent is accountable to process documentation relating to claims settlement as well as the effective coordination of processes and procedures that contribute to the efficient early settlement of claims dispute/s outside court proceedings.

Key Performance Areas

Legal Administration

Transcribe and proofread legal documents for settlement discussions.

Collate all the directives and update on the case file database.

Retrieve information at all times as requested in the office.

Administer process relating to the arbitration of disputes between parties.

Administer hearings sessions to ensure that all parties and present information or evidence relative to claims is obtained.

Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.

Follow-up on outstanding matters on behalf of the Legal Administration department in the office.

Document the proceedings and follow up on the action log relation to the settlement of the claims discussion.

File all settlement agreements.

Block Settlements

Arrange meetings for block settlements.

Manage court documentation and filling.

Diarise and monitor court processes.

Narrate and provide clarity on the assessment and determination on the claims offer done.

Reporting

Contribute to the preparation and submission of reports.

Report regularly and periodically perform necessary submissions as and when required to provide progress updates and/or inform management decisions.

Stakeholder Management

Aid in proactive and progressive relationships with key stakeholders.

Deal with inquiries and requests for information from both internal and external stakeholders.

Qualifications and Experience

Bachelors’ Degree in Law or equivalent.

Relevant 3 years’ experience in a Legal Administration related environment.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Senior Officer: Legal Administration (3 Year Fixed-Term-Contract)

Division: Governance

Reference No: 4944

Location:

Johannesburg, Gauteng, ZA

Employment Type: Fixed Term Contract

Disability (EE targeted role): Yes

T.A.S.K Grade: 12

Job Posting Salary: R579,259.00

Job Posting End Date: 15 Apr 2025

Purpose of the Job: Reporting to the Manager: Legal Administration, the successful incumbent is accountable to provide support to the Manager: Legal Administration in implementing processes for ensuring early settlement of non-litigious claims. The role will also supervise the work of Officer: Legal Administration.

Key Performance Areas

Legal Administration

Coordinate process relating to the arbitration of disputes between parties.

Provide advise relating to recommending acceptance or rejection of compromise settlement offers.

Coordinate hearings to ensure that information or evidence relative to claims is obtained.

Collate all the evidence and directives required for the dispute resolutions.

Document all matters raised during consultation sessions.

Supervise the provision of document proceedings and follow up on the action log relation to the settlement of the claims discussion.

Coordination of block settlement consultations on time.

Summons Administration

Coordinate and supervise the receipt of summonses and ensure timeously handling to prevent default judgments.

Monitoring the handling of court documents served against the RAF.

Report on all summons issued and defended and maintain the records thereof.

Document Management

Coordinate the packaging of claims files for early settlement discussions.

Assisting with the preparation of legal documents and arguments.

Managing and organising unresolved cases.

Reporting

Contribute to the preparation and submission of reports.

Report regularly and periodically perform necessary submissions as and when required to provide progress updates and/or inform management decisions.

Stakeholder Management

Aid in proactive and progressive relationships with key stakeholders.

Deal with inquiries and requests for information from both internal and external stakeholders.

Aid in the maintenance of relationships service providers.

People Management

Ensure that good employee relations are maintained.

Provide ongoing operational support to employees.

Qualifications and Experience

Bachelors’ Degree in Law or equivalent.

Relevant 4 years’ experience in a Legal Administration related environment of which 1 year must have been on a supervisory level.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Consultant: LOS Adjudication X3

Division: Claims

Reference No: 5211

Location:

Johannesburg, Gauteng, ZA

Employment Type: Fixed Term Contract

Disability (EE targeted role): No

T.A.S.K Grade: 10

Job Posting Salary: R434,656.00

Job Posting End Date: 8 Apr 2025

Note: This is a 12-month, fixed-term contract position

Purpose of the job: The Consultant: Loss Of Support Adjudication is responsible for the processing of claimant applications with regards to loss of support adjudication.

Key Performance Areas

Loss of support adjudication

Review the claim against the loss of support adjudication standards.

Assess loss of support supporting documents and data to determine the deseased duty to support (confirming affirnity).

Determine deceased ability to support the dependants by assesing income supporting data/documents in line with the approved quantum.

Apply applicable case laws and Statutory limit to determine the LOE quantum.

Based on the findings make a determination to reject or approve.

Assess actuarial reports and make a determination to whether to instruct internal actuarial team to make actuarial calculation or not.

Quality assurance

Research, analyse, and review policies and laws relevant to assigned cases

Participate in the consultations process on the implementation of claims and related processes.

Ensure that LOS Adjudication and processes are implemented and maintained at the highest standards.

Maintain the implementation an unusual occurrence procedures.

Administrative support

Deal with/and respond to correspondence.

Produce documents, briefing papers, reports and presentations.

Assist with typing and editing briefs, technical papers, letters to various parties, and memos

Reporting

Track and report against set objectives and targets

Report on emerging risks.

Provide ad hoc reports on process improvement initiatives.

Stakeholder management

Maintain healthy relationships with all stakeholders.

Follow up and resolve all queries, following up and making recommendations on which corrective actions are appropriate.

Follow up and feedback to all stakeholders to keep them updated on the status of a query.

Respond to queries within the predefined turnaround times.

Qualifications and Experience

Bachelor’s Degree/Advanced Diploma in a related qualification to discipline

Relevant 3 years’ experience in a claims adjudication related environment.

Technical and Behavioural Competencies Required

Planning, organisation and coordinating

Personal mastery.

Judgement and Decision Making

Ethics and values.

Client service orientation

Claims management process/ processes and systems.

Complex problem identification, solving and decision making

Customer value proposition

Good financial management skills

Strong analytical capabilities

Knowledge of Motor Vehicle Accident legislation

Interpersonal relations

PFMA knowledge.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Senior Officer: Security Operations

Division: Corporate Support

Reference No: 5576

Location:

East London, Eastern Cape, ZA

Employment Type: Permanent

Disability (EE targeted role): No

T.A.S.K Grade: 12

Job Posting Salary: R579,259.00

Job Posting End Date: 15 Apr 2025

Purpose of the Job: Reporting to the Manager: Security Operations, the successful incumbent is accountable to provide physical security services for the safety of employees, property, information, stakeholders, relevant RAF offices as well as hospitals in line with the geographic footprint.

Key Performance Areas

Crime and Loss Prevention

Supervise control room operations.

Monitor CCTV, fire detection, panic alarms, radio and telecommunication equipment, PA system, UPS generator and access control systems.

Activate emergency procedures in case of emergency.

Monitor access control (programming, issuing, enabling, disabling of access disks).

Control all security registers.

Investigate security breaches and compile reports.

Undertake security threat and risk assessment (TRA)

Implement effective access control measures.

Develop post orders for security personnel.

Monitor a security-guarding contract.

Reporting

Contribute to the preparation and submission of Regulation reports.

Aid in the development of functional reporting systems, for management, project or performance reporting.

Report regularly and periodically, perform necessary submissions as and when required to provide progress updates and/or inform management decisions.

Event Security

Coordinate security services during Board/ ministerial meetings.

Conduct Close protection if and when necessary.

Coordinate security during RAF-approved offsite events.

Supervise contract security during RAF events.

Examine and transport claims documents.

Ensure Safety and Security of stakeholders.

Escort and guard RAF assets during the road projects.

Stakeholder Management

Maintain proactive and progressive relationships with key stakeholders.

Deal with inquiries and requests for information from both internal and external stakeholders.

Qualifications and Experience

National Diploma in Security Management related qualification.

PSIRA Grading.

Security Management Certificate (SSA) added advantage.

Relevant 4 years’ experience in a Security environment.

Technical and Behavioral Competencies Required

Planning, organising and coordinating.

Personal mastery.

Judgment and decision making.

Ethics and values.

Client service orientation.

Thorough knowledge on Management of Information Secuirty Systems (MISS) and MPSS.

Threat and Risk Analysis training.

Information security and/or privacy awareness.

MS Office Skills.

Driver’s license.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Consultant: Pre-Assessment

Division: Claims

Reference No: 5574

Location:

Johannesburg, Gauteng, ZA

Employment Type: Fixed Term Contract

Disability (EE targeted role): No

T.A.S.K Grade: 10

Job Posting Salary: R434,656.00

Job Posting End Date: 15 Apr 2025

NB: This is a 12-Month Fixed-Term Contract position

Purpose of the job: The Consultant: Pre-Assessment is responsible for the pre-assessment of prospective claims applications.

Key Performance Areas

Pre-Assessment of Prospective Claims

Record all the submitted documents for prospective claims.

Determine the benefits and the products submitted based on the submitted documents.

Assess the submitted documents to determine compliance as per defined processes and rules.

Apply compliance and/ lodgment rules in pre-accessing the prospective claim.

Identify duplicate claims and linked claims.

Examine the prescription of lodgment and apply prescription rules.

Verify mortality with Home Affairs

Communicate the assessment outcomes to the prospective claimants.

Quality Assurance

Ensure that pre-assessment processes are implemented and maintained at the highest standards.

Maintain the implementation an unusual occurrence procedures.

Administrative Support

Document the acknowledged claims.

Deal with/and respond to correspondence.

Produce documents, briefing papers, reports, and presentations.

Assist with typing and editing briefs, technical papers, letters to various parties, and memos.

Reporting

Track and report against set objectives and targets.

Report on emerging risks.

Provide ad hoc reports on process improvement initiatives.

Stakeholder Management

Maintain healthy relationships with all stakeholders.

Follow up and feedback to all stakeholders to keep them updated on the status of a query.

Respond to queries within the predefined turnaround times.

Qualifications

Bachelor’s Degree/ Advanced Diploma in a related qualification.

Experience

Relevant 3 years’ experience in the claims environment.

Technical and behavioral competencies required

Ability to differentiate different RAF Products

Knowledge of Motor vehicle Act

Complex problem identification, solving and decision making.

Customer value proposition

Good financial management skills

Strong analytical capabilities

Knowledge of Motor Vehicle Accident legislation

PFMA knowledge

Attention to detail.

Planning, Organising and Coordinating

Personal Mastery

Judgement and Decision Making

Ethics and Values

Client Service Orientation

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Consultant: Offer Management

Division: Claims

Reference No: 5243

Location:

Johannesburg, Gauteng, ZA

Employment Type: Fixed Term Contract

Disability (EE targeted role): No

T.A.S.K Grade: 11

Job Posting Salary: R501,775.00

Job Posting End Date: 15 Apr 2025

Purpose of the Job: The Consultant: Offer Management is responsible to quality assure, consult and communicate the offer made and request payment on acepted offers.

Key Performance Areas

Offer Management

Quality assure the type of offer made.

Identify and correct any defects in consultation with the originator of the offer.

Provide recommendations to the manager and team leader on settlement offers.

Communicate approved offer.

Request payment to be made.

Exeption Handling

Assess the basis of the rejected offer.

Make necessary adjustment on the initial offer and communicate.

Suspend the claim until the dispute is resolved.

Quality assurance

Ensure that legal costing processes are implemented and maintained at the highest standards.

Maintain the implementation of an unusual occurrence procedures

Administrative support

Document and upload offers on the system.

Adequate provision of administrative support.

Deal with/and respond to correspondence.

Produce documents, briefing papers, reports and presentations.

Assist with typing and editing briefs, technical papers, letters to various parties, and memos..

Reporting

Track and report against set objectives and targets.

Report on emerging risks.

Provide ad hoc reports on process improvement initiatives.

Stakeholder management

Maintain healthy relationships with all stakeholders.

Follow up and feedback to all stakeholders to keep them updated on the status of a query.

Respond to queries within the predefined turnaround times.

Qualifications

Bachelor’s Degree/Advanced Diploma in a Health Sciences or Law related qualification.

Experience

Relevant 3 years’ experience in an insurance related environment.

Competencies

Behavioural

Planning, Organising and Coordinating

Personal Mastery

Judgement and Decision Making

Ethics and Values

Client Service Orientation

Technical

Knowledge of cash flow and invoicing.

Understanding of post claim management and settlement.

Medical bill reviewing.

Medical case management.

Complex problem identification, solving and decision making.

Customer value proposition.

Good financial management skills.

Strong Analytical capabilities.

Knowledge of Motor Vehicle Accident legislation.

PFMA knowledge.

Knowledge of budgeting, sales, business development, and strategic planning.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Associate Customer Engineer x3

Division: Strategy and Transformation

Reference No: 5490

Location:

Johannesburg, Gauteng, ZA

Employment Type: Permanent

Disability (EE targeted role): No

T.A.S.K Grade: 09

Job Posting Salary: R376,515.00

Job Posting End Date: 15 Apr 2025

Purpose of the Job: Reporting to the Lead: Business Support, the successful incumbent is responsible for providing IT end-user support to internal and external users of RAF ICT services.

Key Performance Areas

Ensure IT Services are Accessible to Internal and External RAF Customers

Attend IT incidents and requests.

Configure new equipment.

Adopt a proactive approach to prevent problems from arising.

Ensure compliance to OHS when setting up.

Provide Desktop Support

Provide software and hardware configuration according to business requirements.

Conduct troubleshooting, maintenance, upgrades and other activities required for efficient working of computer systems.

Undertake maintenance and repairs on damaged and repairable hardware.

Management of Multifunctional Devices and Scanners

Establish connection and access to MFD and scanners for all users.

Identify problems; log calls with Service Desk and escalate matters to Senior Officer: Technology Support.

Manage replacement of consumables in the processing centers.

Provide Network and Telephone Support

Replace faulty devices.

Provide 1st line support of telephone infrastructure.

Asset Management

Undertake audits of hardware and software assets.

Conduct Bi-annual asset verification.

AV Support

Attend to AV requests.

Attend to 1st line AV problems and escalate matters to Senior Officer Technology Support.

Reporting

Provide input to IT Operations reports.

Qualifications and Experience

National Diploma in Information Technology related qualification.

Microsoft 365 Certified (Any) will be advantageous.

AWS Cloud Practitioner Foundational will be advantageous.

Relevant 2 years’ experience in system support.

Technical and Behavioral Competencies Required

Planning, organising and coordinating.

Personal mastery.

Judgment and decision making.

Ethics and values.

Client service orientation.

Citrix knowledge advantageous.

Willingness to travel and work extra hours.

knowledge on LAN/WAN technologies and able to troubleshoot accordingly.

Knowledge of the organization’s ICT Technology landscape.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Lead Business Support

Division: Strategy and Transformation

Reference No: 5456

Location:

Johannesburg, Gauteng, ZA

Employment Type: Permanent

Disability (EE targeted role): No

T.A.S.K Grade: 15

Job Posting Salary: R891,176.00

Job Posting End Date: 15 Apr 2025

Purpose of the Job: The Lead: Business Support is accountable to ensure the team provides IT end-user support to internal and external users of RAF ICT services and ensure service availability. Responsible for maintaining customer satisfaction standards and for ensuring that an organization’s quality of service meets customers’ requirements.

Key Performance Areas

Policy Review and Implementation

Contribute to the development and implementation of departmental policy, procedures and processes.

Keep up to date with effective policy and practice execution strategies.

Customer Service

Prioritize and allocate work to technicians.

Develop and maintain relationships with customers and third party.

Manage IT Incidents and requests.

Hold Service Level Management meetings with management team.

Train users on Technology used (Informal).

Establish and facilitate user forums.

Adopt a proactive approach to prevent problems from arising.

Assist in the gathering of business requirements.

Ensure IT Service availability and continuity.

Implement and enforce ITIL based processes for IT support processes.

Ensure that business service requirements are defined and actively managed.

Act as an escalation point for any ICT service issues within the region of responsibility.

Research and Development

Research solutions that best support the business.

Research on new problems/challenges as they occur.

Share information with technical staff and document solutions found.

Offer feedback on future product development, features and functions.

Business Support Administration

Manage SLA.

Attend service/contract management meetings.

Budget input for area of responsibility.

Manage budget.

Manage processing centre and CEC ICT assets.

Manage ICT Risk register. • Address audit findings.

Manage Projects

Assist with Pre-Procurement documentation and Technical Evaluations

Reporting

Prepare and submit regulation reports as and when required to provide progress updates and/or inform management decisions.

Develop reports/ procedures and guide the process through the alignment of the documents to the overall RAF’s Strategy.

Develop functional reporting systems, for management, projects or performance reporting.

Prepare proposals, briefings, presentations, reports, and other documentation and provide management information both verbally and in report format.

Stakeholder Management

Facilitate and manage communication with relevant internal and external stakeholders and progressively manage the relationships

Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.

Communicate with all levels of stakeholder contact.

Represent the Fund in relevant external activities and events.

People Management

Ensure that good employee relations are maintained.

Provide ongoing operational support to employees.

Ensure that allocated resources are used optimally through enforcing monitoring systems in place.

Qualifications

Bachelor’s Degree/Advanced Diploma in Information Technology related qualification.

Certification in ITIL Foundation V3 or Higher.

Experience

Relevant 5-7 years’ experience in ICT support environment of which 2 years must have been on supervisory level/area of expertise..

Behavioural

Resilience

Communication

Working with People

Network and Alliances

Planning, Organising and Coordinating

Employee Engagement

Personal Mastery

Judgement and Decision Making

Ethics and Values

Client Service Orientation

Managerial

Change management

Coaching and mentoring

Conflict management

Critical and innovative thinking

Direction setting

Facilitation and Presentation Skills

People management

Policy conceptualisation and formulation

Risk Management

Programme/project management

Service Delivery Innovation

Stakeholder development and relations

Reporting

Technical

ITIL Service and Support Management.

Operational leadership.

Road Accident Fund Values

Integrity

Compassion

Accountability

Respect

Excellence

Empathy

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Consultant: Legal Costs

Division: Claims

Reference No: 5235

Location:

Johannesburg, Gauteng, ZA

Employment Type: Fixed Term Contract

Disability (EE targeted role): No

T.A.S.K Grade: 11

Job Posting Salary: R501,775.00

Job Posting End Date: 15 Apr 2025

Purpose of the Job: The Consultant: Legal costs is responsible to consult with legal and medical experts to gain further insights into a claim and its resulting costs.

Key Performance Areas

Legal cost management

Keep up-to-date wih all incoming claims.

Read and interpret claims.

Review claims to ensure no fradulant or contradictory claims are made.

Determine if a claim requires the services of an attorney.

Determine the actual fees due to an attorney for each case.

Ensure all payments to attorney’s are fair and reasonable.

Consult different service providers to understand where the organisation could save on legal fees..

Quality assurance

Ensure that invoicing processes are implemented and maintained at the highest standards.

Maintain the implementation of an unusual occurrence procedures

Administrative support

Deal with/and respond to correspondence.

Produce documents, briefing papers, reports and presentations.

Assist with typing and editing briefs, technical papers, letters to various parties, and memos.

Reporting

Track and report against set objectives and targets.

Report on emerging risks.

Provide ad hoc reports on process improvement initiatives.

Stakeholder management

Maintain healthy relationships with all stakeholders.

Follow up and feedback to all stakeholders to keep them updated on the status of a query.

Respond to queries within the predefined turnaround times.

Qualifications

Bachelor’s Degree/Advanced Diploma in a related qualification.

Experience

Relevant 3 years’ experience in an insurance, legal or accounting related environment.

Competencies

Behavioural

Planning, Organising and Coordinating

Personal Mastery

Judgement and Decision Making

Ethics and Values

Client Service Orientation

Technical

Knowledge of legal costs.

Understanding of post claim management and settlement.

Medical bill reviewing.

Medical case management.

Complex problem identification, solving and decision making.

Customer value proposition.

Good financial management skills.

Strong Analytical capabilities.

Knowledge of Motor Vehicle Accident legislation.

PFMA knowledge.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Click here to apply

We wish you all the best with your applications

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