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Co-Ordinator Deli
It’s fun to work in a company where people truly BELIEVE in what they’re doing!Pick n Pay Gauteng Region is looking for an experienced Deli Co-Ordinator. The Co-Ordinator will guide and support Deli Managers to maximum sales and promotions while driving activities that improve the customer offering and instore experience. The incumbent needs to drive production planning and margin analysis in addition to developing and implementing action plans to achieve the budgets.
Minimum Requirements
Matric Grade 12
Minimum of 2 years experience in Deli Management
In-depth knowledge of Deli in store process and procedures
Excellent understanding of Deli instore operations
Retail Management Diploma (advantageous)
Valid SA ID
Valid Driver’s License
Competencies
Leading Teams
Customer Centric
Judgement and Decision making
Innovation
Sound Administration
Building Relationships
Sales and profitability
Problem Solving
Ability to work in a fast paced environment
Key Responsibilities
Understand key drivers desired outcomes and Deli Standards
Regular communication with division, store and instore Fresh management
Identify and implement contingency plans to close performance gaps
Maintain a solid working knowledge of assigned business area industry and market knowledge and trends.
Uses knowledge of industry practices, business area, business trends, trade patterns and the competitive environment to develop trading and production plans
Develop and recommend business strategies that target growth in Deli
Make specific recommendations for development on company initiatives
Develop and implement action plans to enable the attainment of financial goals, leveraging knowledge of factors and trends that are likely to impact financial performance
Monitor budgets, production planning and take action to align sales
Train and develop department managers
Assist stores with weekly stock takes and compile store reports
Conduct regular quality checks and audits
Ensure that display and quality standards are adhered to
Closing date: 21 April 2025
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
Customer Service Manager
It’s fun to work in a company where people truly BELIEVE in what they’re doing!Provide exceptional Customer Service and uphold the company values with the community
Minimum requirements
Matric
12-18 months face-to-face customer service experience
Drivers License
Competencies
Self-driven
Basic computer literate (MS Office)
High energy levels
High attention to detail
Ability to think on your feet when resolving problems
Customer service centric
Sense of urgency
Professional
Analytical skills
Good communication skills
Good intrapersonal skills
Pick n Pay values and culture
Customer service ethos
Understanding of Pick n Pay’s business priorities
Understanding of different store formats
Understanding of Pick n Pay values and expected performance standards
Understanding of organizational structures, business flows, where and how to source information
Code of Ethics
Gain understanding on the process of handling customer complaints via different mediums
Understand the SOP governing the public liability process
Basic knowledge on the SOP governing the food safety procedure
In-depth knowledge on the roles of the CSM in store and the community around the store
Reports
HR Policy
Consumer Protection Act
Liquor Act
Key responsibilities
Customer Service
Informal and formal feedback
Customer Complain Chart
Store Standards
SOPs
Communication
Informal and formal feedback
Training
Customer Complaints Chart
Store Audits
Social Responsibility
Informal and formal feedback
Local Newspaper
Administration
Informal and formal feedback
Ad-hoc Projects
Project Plans
The incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores.
Closing date: 21 April 2025
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
Customer Service Manager
It’s fun to work in a company where people truly BELIEVE in what they’re doing!Provide exceptional Customer Service and uphold the company values with the community
Minimum Requirements
Matric
12-18 months face-to-face customer service experience
Drivers License
Competencies
Self-driven
Basic computer literate (MS Office)
High energy levels
High attention to detail
Ability to think on your feet when resolving problems
Customer service centric
Sense of urgency
Professional
Analytical skills
Good communication skills
Good intrapersonal skills
Pick n Pay values and culture
Customer service ethos
Understanding of Pick n Pay’s business priorities
Understanding of different store formats
Understanding of Pick n Pay values and expected performance standards
Understanding of organizational structures, business flows, where and how to source information
Code of Ethics
Gain understanding on the process of handling customer complaints via different mediums
Understand the SOP governing the public liability process
Basic knowledge on the SOP governing the food safety procedure
In-depth knowledge on the roles of the CSM in store and the community around the store
Reports
HR Policy
Consumer Protection Act
Liquor Act
Key Responsibilities
Customer Service
Informal and formal feedback
Customer Complain Chart
Store Standards
SOPs
Communication
Informal and formal feedback
Training
Customer Complaints Chart
Store Audits
Social Responsibility
Informal and formal feedback
Local Newspaper
Administration
Informal and formal feedback
Ad-hoc Projects
Project Plans
The incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores.
Closing date: 21 April 2025
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
Assistant Clothing Manager
It’s fun to work in a company where people truly BELIEVE in what they’re doing!At Pick n Pay, we’re looking for talented people with exceptional skills who share our values and want to join a team of experienced professionals.
We have exciting opportunities for determined, focused and dedicated individuals who wish to apply for Clothing Assistant Manager position.
Candidates need to demonstrate professional values and attitudes; and the ability to integrate acumen and technical competence with each area of the value creation process.
Minimum Requirements
1 year experience in managerial position. (or previous reliever experience for a minimum of 6 months)
Grade: 12 (NQF Level 4) or equivalent.
Computer literate – MS Outlook, Excel, Word. MS Teams/Zoom.
Willingness to work irregular hours, including evenings and weekends and stock takes after hours
Willingness to be moved from store to store if and when need be
Willingness and ability to undertake physical hands-on tasks
Complete an assessment
Competencies:
An absolute passion for the product
Good interpersonal & communication skills
Conscientious, attentive to detail, accurate
Good staff management and development skills
Sense of urgency, enthusiasm and high energy level
Assertiveness
Customer centric approach
Ability to work under pressure
Motivation, self-confidence and the use of initiative
Team player who is results driven.
Key Responsibilities:
Customer Journey:
Customer centric approach
Ensuring customer service standards are rigorously applied
Attending to all customer service requests, advertising on product and services. Ensure that VM standards are adhered to and execution of all plans and promotions.
People Management: (Assist Store Manager with functions):
Manage all people related aspects on an ongoing bases for staff.
Able to deal with employee shortcomings if/when needed.
Assist with recruitment on a store level according to company policy and procedures.
Assist with Identify training and Development initiatives for employees.
Assist with performance management – focus on talent management and succession planning.
Able to lead and manage a team of employees.
Assist with identify training initiatives and develop staff accordingly.
Daily Operations/Stock Management/Risk Management:
Opening and locking of store in accordance with the company security procedures
Conducting start & end of day reporting and procedures
Conducting administration (staff scheduling & leave, invoices, pricing, costs, floats & banking, expense control, reconciliations, CDC and head office instructions etc) per company standards and procedures
Ensuring merchandise is offloaded, captured, packed, merchandised & displayed per company policy
Monitoring quality and controlling soilage of merchandise and taking appropriate action
Controlling shrinkage
Ensure that OHS standards are adhered to at all times
Sales/Promotions:
Promoting sales to achieve budgets and monitoring sales, turnover and participation.
Conducting promotions
Implementation of markdowns and RTC’s
Closing date:18 April 2025
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
Multi Media Manager
It’s fun to work in a company where people truly BELIEVE in what they’re doing!Manages resources to ensure compliance to standards, regulations and set plans to achieve targets/deadlines.
Minimum Requirement
Matric Grade 12
Limited retail experience required
Good Understanding of Multi Media platforms advantageous
Competencies
Customer and sales centric
Must be goal driven and have a proven track record of driving sales
Sound knowledge of customer service and the dynamic market requirements
Solid communication and interpersonal skills
People management skills and the ability to delegate responsibly
Ability to motivate teams to deliver on targets
Ability to work retail hours
Ability to work in a pressurized fast paced retail environment
Key Responsibilities
Manages GMD operations to maximize sales and deliver excellent customer service.
Leads GMD teams to optimize stock levels with minimal out of stock.
Ensures adherence budgets and targets set in GMD.
Monitors budgets (expenses, turnover, gross) and takes appropriate action.
Regular consultation and reporting to GMD team and management.
Ensures that team performance standards are monitored and corrective action is taken.
Ensures adherence to security procedures to minimize shrinkage and stock loss
Implements shrinkage control measures.
Monitors and drives the implementation of promotional activities in GMD.
Ensures that customer service excellence is achieved and delivered by all team members
Provides customers with professional responses.
Analyses of stock reports and takes appropriate action on stock levels.
Analyses of daily/weekly turnover figures and areas of improvement identified and actioned.
Display energy, determination, urgency and commitment in order to generate results and meet objectives.
Manages, motivates and operates with a great sense of urgency.
Local Manager Bakery
It’s fun to work in a company where people truly BELIEVE in what they’re doing!To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.
Minimum Requirements
Matric
Preferably NQF 3 Bakery qualification
1 year experience as a Baker/ Bakery supervisor / Manager
Competencies
Are you a natural Leader who thrives on getting people to work together to deliver results?
Being a bakery Manager requires a solid mix of management leadership skills combined with a drive to deliver the best for your customers
Bakery managers will obtain an in-depth understanding of all aspects of store operations and will develop a broad Range of skills in a short period of time
Key Responsibilities
Conducts regular quality checks on merchandise.
Executes plans guide 100%.
Handles product as per SOP.
Ensures products are produced according to recipe specifications.
Ensures department is ready for trade by store opening time.
Identifies fast selling lines within store, and implications on margin and sales opportunities.
Ensures product is wrapped and packed according to standards.
Ensures sufficient product available for customer demand.
Closing date: 20 April 2025
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
Receiving Manager
It’s fun to work in a company where people truly BELIEVE in what they’re doing!Correctly receives all deliveries to stores, and dispatch of returns to vendors. Minimizes shrinkage risk on receiving doors. Responsible for disposal of stock in terms of company policy and all Admin functions relating to receiving procedures – including those linked to receiving such as Visitors/merchandisers entry control etc.
Matric Grade 12
1 to 2 years Receiving supervisor experience required
Read and interpret reports
Achieving results through others
Plan, organize and follow up on activities and plans
Willing and able to work long/flexible hours
Ability to work in a physically demanding and pressurized environment and different
weather conditions.
Competencies
High level of confidentiality
Solution driven
Reliable and trustworthy
Effective and Efficient
Time Management
Governance – Adhere to standards, procedures and policies
Analytical
Team player
Leadership Skills
Communication Skills
Assertiveness
Resilience
Customer Orientation
Business mindedness
Receive and return goods systematically and accurately according to laid down company policies and procedures
Conduct quality checks
Ensure that the cold chain is maintained
Ensure that hygiene, housekeeping and safe working standards are maintained
Ensure that security procedures are adhered to
Assist with relieve security procedures at the back door
Prevent wastage/shrinkage/damages
Complete all relevant administration/documentation
Operate equipment according to laid down standards
Communicate effectively with employees, management, customers and suppliers
Closing date: 16 April 2025
Sales Associate
It’s fun to work in a company where people truly BELIEVE in what they’re doing!To provide first-class customer service in timely, friendly and knowledgeable manner via face to face interaction. Acts as a liaison to customers who are looking to purchase an item. Demonstrates product knowledge for the benefits of purchasers.
Minimum Requirements
Matric (Grade 12)
Minimum of 2 – 3 years’ sales experience
The incumbent may also be expected to perform other duties as assigned from time to time.
This position will require transferability between stores.
Competencies
Numerical Reasoning
Drive
Stress handling and Resilience
Building Relationships
Persuasiveness
Problem solving
Customer Service Orientation
Teamwork
Building the Brand
Influence
Key Responsibilities
Sales
Actively seek and engage customer prospects in the store to maximise sales potential
Provide assistance and information on product features to meet sales target
Adhere and achieve department’s sales targets on a monthly, bi-annual and annual basis
Identify sales opportunities and prepare sales action plans and schedules to meet specific targets
Customer Service
Work with customers to determine their needs; recommend the right product and help customers find products that fits needs and desires
Liaise with customers and provide management with feedback on customer needs, problems, interests, competitive activities and any potential for new products/services to ensure customer’s needs are satisfactorily met
Collaborate with co-workers to ensure proper customer service is delivered
Identify and expedite the resolution of customer concerns to maximise satisfaction
Product Knowledge
Develop product knowledge and remain knowledgeable on current and new product offering in order to demonstrate the functions to potential customers
Assist in ensuring that the product presentation area is clean and organised to make the products attractive to customers
Administration
Prepare paperwork to activate and maintain contract services
Analyse sales reports and interpret information to assist in putting together sales action plans
Leading Self
Demonstrates self-control and recognizes own pressure points and uses this to guide positive thinking and actions
Effectively organises and prioritises daily workload; volunteer to undertake additional related activities to ultimately deliver on the department’s goals
Get message across in ways that have the desired effect; demonstrate appropriate levels of confidence and professionalism when interacting with peers and managers
Focus on the development of skills for day to day work in self; share information and know-how with others; listen to feedback and constructive criticism and learn from it; volunteer to undertake tasks that stretch abilities
Local Liquor Store Manager
It’s fun to work in a company where people truly BELIEVE in what they’re doing!Manages department to ensure maximum sales and promotions. Ensure compliance to standards, regulations and sets plans to achieve targets/deadlines.
Matric Grade 12
Minimum of 2 years in a supervisory position
2 years retail experience
Previous experience in the Wine/Liquor department or experience in managing a department
Competencies
Leading Teams
Sales and profitability
Hygiene and Housekeeping
Customer Service
Product Preparations
Merchandising
Administration
Merchandising Management
Executes plano guide 100%
Rotates stock as per policy/SOP on sales floor and back up area
Follows standards set down for promotional space
Follows promotions communications’
Ensures back up area standards maintained at all times – all stock represented on floor
Ensure department follows H&S standards and processes as per SOP.
Understand customer needs and communicate these to demand planning
Systems Management
Identifies, counts, and records out of stocks & over stocks
Actions all administrative functions
Customer Services Management
Handles customer complaints and special customer requests
Advises customers on products
People Management & Development
Evaluates the performance of direct reports against agreed objectives and standards
Identifies training needs
Finance & Administration
Ensures that all equipment is properly maintained in effective working order
Ensures that general maintenance standards are met
Follows up and controls departmental expenses
Monitors results and investigates deviations to budget.
Monitors waste, and ensures procedures are adhered to
Closing date: 18 April 2025
Shelfpacker – Klerksdorp – North West
It’s fun to work in a company where people truly BELIEVE in what they’re doing!Physically demanding
Stack and store products in a safe and tidy manner
Merchandise products according to laid down standards
Check quality, rotate stock, remove expired stock.
Prevent wastage/shrinkage/damages
Check temperatures/maintain the cold chain (if applicable)
Adhere to and maintain security procedures
Operate and clean equipment according to laid down standards
Respond to customers’ queries in courteous manner
Promote products
Off load trucks.
Grade 10 (Grade 12 Advantageous)
2- 3 years retail experience an added advantage
Ability to communicate in English
Must be able to pass given assessments at the required level
Must be successful in competency based interviews
Must be flexible and willing to be transferred between stores
Must be willing to give authorization for a full credit and criminal check
Must have a valid South African ID (attach copy to application)
Being customer minded by seeing situations through the eyes of the customer and responding positively
Excellent communication skills by listening attentively, responding appropriately and talking in a clear, understandable manner
Display a sense of urgency in constantly striving to complete tasks in the shortest possible time
Perform routine tasks at a constant high standard
Develop self by constantly looking for opportunities to improve/grow self
Willing to be flexible and multi-skilled
Able to work shifts to meet operational requirements
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
Service Area Assistant Cheese – Klerksdorp – North West
It’s fun to work in a company where people truly BELIEVE in what they’re doing!Ensure all meals are served according to recipe and quantity specifications
Display meals according to laid down standards
Process all customer orders according to the correct procedures and service standards
Prevent wastage/shrinkage/damages
Check correct pricing eg. Labels/display
Check quality, rotate stock, remove expired stock
Operate and clean equipment according to laid down standards
Maintain hygiene, housekeeping and safe working standards (floor and back-up)
Adhere to and maintain security procedures
Approach and advise customers on the product, listen to customers’ requests, provide the required product or services and handle customers in a courteous and professional manner
Promote products
Grade 12
2- 3 years retail experience an added advantage
Ability to communicate in English
Must be able to pass given assessments at the required level
Must be successful in competency based interviews
Must be flexible and willing to be transferred between stores
Must be willing to give authorization for a full credit and criminal check
Must have a valid South African ID (attach copy to application)
Being customer minded by seeing situations through the eyes of the customer and responding positively
Excellent communication skills by listening attentively, responding appropriately and talking in a clear, understandable manner
Display a sense of urgency in constantly striving to complete tasks in the shortest possible time
Perform routine tasks at a constant high standard
Develop self by constantly looking for opportunities to improve/grow self
Willing to be flexible and multi-skilled
Able to work shifts to meet operational requirements
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
Service Area Assistant Deli
It’s fun to work in a company where people truly BELIEVE in what they’re doing!Ensure that security procedures are adhered to
Conduct regular quality checks, ensure that stock is rotated. Damaged/expired stock is removed
Prevent wastage/shrinkage/damages
Complete all relevant administration/documentation
Monitor budget (expenses, turnover, gross) and take required action
Plan daily/weekly production of products
Communicate effectively with employees and management
Ensure that all equipment is maintained in effective working order and operated in accordance with laid down standards
Minimum Grade 12 is essential
Computer Literate – Advantageous
Ability to communicate in English
Communication
Numeracy
Execution Process Instruction
Assertive
Conscientious (by the book)
Customer minded
Team Plater
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
Cook/Deli
It’s fun to work in a company where people truly BELIEVE in what they’re doing!Ensure all meals are prepared according to recipe and quantity specifications and ensure that hygiene, housekeeping and safe working standards are maintained.
Grade 12
2- 3 years retail experience an added advantage
Ability to communicate in English
Must be able to pass given assessments at the required level
Must be successful in competency based interviews
Must be flexible and willing to be transferred between stores
Must be willing to give authorization for a full credit and criminal check
Must have a valid South African ID (attach copy to application )
Being customer minded by seeing situations through the eyes of the customer and responding positively
Excellent communication skills by listening attentively, responding appropriately and talking in a clear, understandable manner
Display a sense of urgency in constantly striving to complete tasks in the shortest possible time
Perform routine tasks at a constant high standard
Develop self by constantly looking for opportunities to improve/grow self
Willing to be flexible and multi-skilled
Able to work shifts to meet operational requirements
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
Cook/Deli
It’s fun to work in a company where people truly BELIEVE in what they’re doing!Ensure all meals are prepared according to recipe and quantity specifications and ensure that hygiene, housekeeping and safe working standards are maintained
Ensure that security procedures are adhered to
Conduct regular quality checks, ensure that stock is rotated. Damaged/expired stock is removed
Prevent wastage/shrinkage/damages
Complete all relevant administration/documentation
Monitor budget (expenses, turnover, gross) and take required action
Plan daily/weekly production of products
Communicate effectively with employees and management
Ensure that all equipment is maintained in effective working order and operated in accordance with laid down standards
Minimum Grade 12 is essential
Computer Literate – Advantageous
Ability to communicate in English
Communication
Numeracy
Execution Process Instruction
Assertive
Conscientious (by the book)
Customer minded
Team Plater
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
Co-Ordinator Protein
It’s fun to work in a company where people truly BELIEVE in what they’re doing!To manage, guide and support Butchery Managers on the overall running of the butcheries. To ensure the required performance of meat and fish, as well as the adherence to the standards of the department.
Minimum Requirements
Matric (Grade 12) Certificate (Minimum requirement)
A relevant diploma or certificate in Retail Management, Food Technology, or Meat Processing (advantageous but not always required)
Minimum of 10 years’ experience in Meat and Fish
High level of knowledge in butchery processes and procedures
Good understanding of butchery and butchery operations
Must be computer literate
Driver’s License
Ability to travel regularly and work long hours
Competencies
Judgement and Decision making.
Problem solving.
Innovation.
Building relationships and collaboration.
Influencing
Customer focus
Team Player
People management
Key Responsibilities
Understanding key drivers, desired business outcomes and Butchery and Fish standards.
Liaise with Buyers to ensure the stores receive good deals and sufficient stock
Identify and implement contingency plans to close performance gaps.
Maintain a solid working knowledge of assigned stores, industry and market
Use knowledge of industry practices, business trends, trade patterns and the competitive environment to develop trading and production plans.
Develop and recommend business strategies that target butchery-fish specific growth.
Develop and implement action plans to enable the attainment of financial goals, leveraging knowledge of factors and trends that are likely to impact financial performance.
Monitor budgets, production planning and taking action to align sales thereof.
Conduct on-the-job training for butchery staff and management on all the butchery skills requirements
Monitor stock levels to optimize in orders to counter by reducing over stocks, over production as well as out of stocks.
·Conduct regular quality checks and audits to ensure set standards are adhered to and develop action plans
Closing date: 15 April 2025
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
Service Area Assistant Deli
It’s fun to work in a company where people truly BELIEVE in what they’re doing!To prepare or wrap products according to specifications/standards and maintain hygiene, housekeeping and safe working standards (floor and back-up).
Stack and store products in a safe and tidy manner
Merchandise products according to laid down standards
Correctly price random weight/loose selling items
Check correct pricing e.g. labels
Check quality, rotate stock, remove expired stock
Prevent wastage/shrinkage/damages
Check temperatures/maintain the cold chain (if applicable)
Adhere to and maintain security procedures
Operate and clean equipment according to laid down standards
Approach and advise customers on the product, listen to customers’ requests, provide the required product or services and handle customers in a courteous and business-like manner
Process all customer orders according the correct procedures and service standards
Promote products
Conscientious (by the book)
Customer minded
Handle routine work
Thorough / accurate
Reliable
Communication
Numeracy
Grade 12
Computer Literate – Advantageous
Ability to communicate in English
Must reside close to Pick n Pay Woodmead Hyper
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
Manager Deli
It’s fun to work in a company where people truly BELIEVE in what they’re doing!To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.
Minimum Requirements
Grade 12
Training in Foods Retail and Management of resources
Minimum of 3 Years experience in Deli/Foods Retail
Minimum 1 year of Supervisory Experience
Competencies
Adhere to standards and policies
Customer Orientation
Communication skills – clearly conveying message and actively listening
Business mindedness
Team Player
Key Responsibilities
Merchandising Management:
Conducts regular quality checks on merchandise
Executes plano guide 100%
Handles product as per SOP
Ensures department is ready for trade by store opening time
Identifies fast selling lines within store, and implications on margin and sales opportunities
Ensures produce is wrapped and packed according to standards
Ensures sufficient product available for customer demand
Ensures compliance to hygiene, housekeeping and safe working standards
Monitors the implementation of all promotional activities – adherence to promotional calendar
Back up areas are kept clean and clear
Understand customer needs and communicate these to demand planning
Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum
Food Safety & Hygiene:
Ensures that hygiene and housekeeping standards are maintained
Ensures stock rotation
Monitors the adherence to food safety and health and safety standards are maintained
Manages non-conformances via effective corrective action
Implements cleaning schedules and checks effective cleaning and sanitation
Recording of Food Safety Daily Checklist
Customer Services Management:
Responds to customer requests
Answers queries on out of stock – assists with replacement produce, explains time to next delivery and issues which may be affecting stock availability Ensures department standards are maintained, equipment is manned and in working order
Staff Management:
Communicates critical information to staff
Set targets and activities – priorities, delegates and communicates
Handles procedural, policy and legislative noncompliance
Attends monthly regional meetings – take information back to staff – responds to queries on turnover/waste
Checks and amends Kronos scheduling
Coaches Staff
Administration:
Ensures that all equipment is properly maintained in effective working order
Ensures that general maintenance standards are met
Monitors waste, and ensures procedures are adhered to
Monitors turnover and identifies opportunities for increasing turnover and identifies and issues or barriers to achieving budgets.
Ensures all SEL in place – print out and ensure all products have SEL current and legible by customer
Systems:
Gap scanning out of stocks
Identifies, counts, and records out of stocks & over stocks
Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
Processes IDTs via SAP
Actions reduced to clear on SAP as per SOP
Checks for electronic communications regularly during the working day
Processes waste
Ensure PIDs are counted correctly as per the National P&L schedule
Closing date: 16 April 2025
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
Manager Deli
It’s fun to work in a company where people truly BELIEVE in what they’re doing!To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.
Minimum Requirements
Grade 12
Training in Foods Retail and Management of resources
Minimum of 3 Years experience in Deli/Foods Retail
Minimum 1 year of Supervisory Experience
Competencies
Adhere to standards and policies
Customer Orientation
Communication skills – clearly conveying message and actively listening
Business mindedness
Team Player
Key Responsibilities
Merchandising Management:
Conducts regular quality checks on merchandise
Executes plano guide 100%
Handles product as per SOP
Ensures department is ready for trade by store opening time
Identifies fast selling lines within store, and implications on margin and sales opportunities
Ensures produce is wrapped and packed according to standards
Ensures sufficient product available for customer demand
Ensures compliance to hygiene, housekeeping and safe working standards
Monitors the implementation of all promotional activities – adherence to promotional calendar
Back up areas are kept clean and clear
Understand customer needs and communicate these to demand planning
Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum
Food Safety & Hygiene:
Ensures that hygiene and housekeeping standards are maintained
Ensures stock rotation
Monitors the adherence to food safety and health and safety standards are maintained
Manages non-conformances via effective corrective action
Implements cleaning schedules and checks effective cleaning and sanitation
Recording of Food Safety Daily Checklist
Customer Services Management:
Responds to customer requests
Answers queries on out of stock – assists with replacement produce, explains time to next delivery and issues which may be affecting stock availability Ensures department standards are maintained, equipment is manned and in working order
Staff Management:
Communicates critical information to staff
Set targets and activities – priorities, delegates and communicates
Handles procedural, policy and legislative noncompliance
Attends monthly regional meetings – take information back to staff – responds to queries on turnover/waste
Checks and amends Kronos scheduling
Coaches Staff
Administration:
Ensures that all equipment is properly maintained in effective working order
Ensures that general maintenance standards are met
Monitors waste, and ensures procedures are adhered to
Monitors turnover and identifies opportunities for increasing turnover and identifies and issues or barriers to achieving budgets.
Ensures all SEL in place – print out and ensure all products have SEL current and legible by customer
Systems:
Gap scanning out of stocks
Identifies, counts, and records out of stocks & over stocks
Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
Processes IDTs via SAP
Actions reduced to clear on SAP as per SOP
Checks for electronic communications regularly during the working day
Processes waste
Ensure PIDs are counted correctly as per the National P&L schedule
Closing date: 16 April 2025
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
Manager Online
It’s fun to work in a company where people truly BELIEVE in what they’re doing!Plan and organise the running of Online Shopping Sales Platforms. Drive the KPIs of all platforms. Ensure staffing is adequate and wage budgets are in line. Meet Turnover budgets
Minimum Requirements
Grade 12
2 to 3 years retail experience and acceptable aptitude in computer applications
Competencies
Planning & Organising
Time management, Leadership and control
Maintain platforms – optimum performance throughout the day.
Problem solving
Manage staff to meet deadlines
Ability to foresee challenges and provide solutions within the scopes
Sales growth planning Budget management (read, understand, take action)
Human resource management skills (including communication and training)
Proficient in SAP and Omnichannel Operating systems
Assertiveness and decision making
Conflict management
Ability to delegate
Control Expenses on labour, consumables, transport, equipment, packaging
Key Responsibilities
Plan and manage to meet the sales budgets.
Maintain security protocols and ensure that stock losses are prevented.
Manage the relationship between your department and our service providers.
Manage the labour with the division.
Ensure that Industrial relations issues in the departments are handled.
Monitor and maintain KPI’s that are congruent with each platform.
Actively manage the labour cost within the labour budget for the department.
Ensure stock accuracy and availability are communicated to the necessary role players.
Ensure customers queries and complaints are addressed expediently.
Consistently manage and maintain minimum standards.
Effective communication with managers and supervisors reporting to you and external omnichannel teams.
Ensure administration processes related to the issuing, processing and storage of documents are maintained.
Order consumables and packaging in time and within budgets.
The daily maintenance and housekeeping of each work area.
Monitor the service providers performance in accordance with the respective SLA’s.
Manage the assets/equipment of the OLS department to assure it is in good working order and to prevent loss/damages.
Manage the refunds/returns processes in the Online Shopping department on a continuous basis.
Closing date: 11 April 2025
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
Multi Media Manager
It’s fun to work in a company where people truly BELIEVE in what they’re doing!Manages resources to ensure compliance to standards, regulations and set plans to achieve targets/deadlines
Minimum Requirements
Matric Grade 12
Good Understanding of Multimedia platforms advantageous
Product knowledge and knowledge of multimedia products and services.
3 – 4 years Retail experience
Competencies
Customer and sales centric
Must be goal driven and have a proven track record of driving sales
Sound knowledge of customer service and the dynamic market requirements
Solid communication and interpersonal skills
People management skills and the ability to delegate responsibly
Ability to motivate teams to deliver on targets
Ability to work retail hours
Ability to work in a pressurized fast paced retail environment
Manages GMD operations to maximize sales and deliver excellent customer service.
Leads GMD teams to optimize stock levels with minimal out of stock.
Ensures adherence budgets and targets set in GMD.
Monitors budgets (expenses, turnover, gross) and takes appropriate action.
Regular consultation and reporting to GMD team and management.
Ensures that team performance standards are monitored and corrective action is taken.
Ensures adherence to security procedures to minimize shrinkage and stock loss
Implements shrinkage control measures.
Monitors and drives the implementation of promotional activities in GMD.
Ensures that customer service excellence is achieved and delivered by all team members
Provides customers with professional responses.
Analyses of stock reports and takes appropriate action on stock levels.
Analyses of daily/weekly turnover figures and areas of improvement identified and actioned.
Display energy, determination, urgency and commitment in order to generate results and meet objectives.
Manages, motivates and operates with a great sense of urgency.
Closing date: 14 April 2025
Butchery Manager
It’s fun to work in a company where people truly BELIEVE in what they’re doing!To have the ability to prepare products, meat cutting and manufacturing in accordance with the specifications, as well as overseeing all admin functions and staff supervision
Minimum Requirements
Matric Grade 12
Minimum of 3 years Butchery Managerial experience
The incumbent may also be expected to perform other duties as assigned from time to time
This position will require transferability between stores
Competencies
Have passion for the product and a sense of urgency
Proven management experience
Ability to identify and solve problems
A strong team player
Be assertive in a calm and confident manner
Proven administrative abilities
Able to work in cold conditions (exposure to freezers & wet conditions)
Key Responsibilities
Manage employees in to ensure the Butchery Department runs effectively
Control wastage/ shrinkage/ damages
Ongoing training and development of employees
Control budgets (expenses, turnover, growth) and take action
Plan and implement sales promotions
Ordering and control of stock levels
Preparation of fresh meat and Fish lines
Maintenance of hygiene/ housekeeping and safe working standards
Plan daily/weekly production of products Operate all Butchery Equipment including the Band saw.
Control, Merchandise and Promote stock according to laid down procedures and standards.
Prepare and break various meat carcasses according to laid down specifications.
De-boning all cuts of meat and Manufacture Mince / Produce Sausage and Boerewors. .
Check temperatures and monitor/maintain the cold chain.
Provide the required product or services and handle customers in a courteous and business-like manner.
Maintain a high level of cleanliness and hygiene of butchery-related equipment and utensils.
Assist with the receiving of meat from suppliers.
Operate Butchery Equipment i.e. (Wrapping Machine / Vacuum Machine / Scale Equipment / Mincing Machine / Boerewors Filler).
Prepare boneless meat cuts i.e. steak / goulash etc.
Closing date: 14 April 2025
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
Click here to apply
We wish you all the best with your applications
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