Eskom: Assistant Officer Customer Service Area X3 posts
Job Description
Eskom invites unemployed individuals who meet all the necessary criteria to apply for the assistant officer customer service area vacancies
Area of Speacialization : To carry out pre quote and related activities to provide supply residential and non- residential customers with an annual consumption of less than 4 gigawatt hours (GWh), in a defined geographical area
Position : Assistant Officer Customer Service Area X3 posts
Vacancy type: Internal
Task Grade : T10
Department : Customer Acquisition
Business Unit : Limlanga Cluster
Location : South Africa (Mpumalanga)
Reference Number : MOU730EC
Closing Date : 07/06/2024
Minimum Requirements
Qualification(s):
- National Diploma in Marketing/Finance/Commerce/Engineering/Social Science/Business Management/Customer Service at NQF6 with 240 credits
Experience:
- 2 years Experience in a customer service environment
Skills and Competencies
Behavioral
- Integrity
- Honesty
- Professionalism
Leadership
- Team player
- Motivating teams
- Coaching
- Mentoring
- Developing
Knowledge
- Electro technology Tariffs
- Customized pricing agreements, customer incentive scheme
- Energy management
- Wiring regulations
- Eskom Product
Skill
- Communication
- Planning and organizational
- Interpersonal, interaction
- Valid driver’s license
Key Responsibilities
- Handle quotation and connection activities
- Provide existing or new customer data.
- Provide product information and service advise.
- Handle generic service activities.
- Build a customer relationship base.
- Maintain the daily customer service activity operations.
How to Apply
Click here to apply online for the Eskom assistant officer service area
